You’ve heard us talk about our commitment to safety and dedication to ensuring that, eyes and all, we’re protected from even the most unexpected of dangers. Yet, what you might not know is that we also strive towards exceptional customer service and ensuring our website is as user-friendly as possible so you can quickly and easily find the right safety glasses you need to protect your peepers. That’s why we are absolutely thrilled to hear we achieved the 2011 Bizrate® Circle of Excellence Platinum award!
The Bizrate Circle of Excellence Platinum award was earned by only 27 retailers within the Bizrate Insights North American Retailer Network, and we can’t thank our customers enough for helping us achieve this accolade. Bizrate tells us that it was more competitive than ever this year, and we had to earn scores of 9.0 out of 10 on all seven of Bizrate’s key performance indicators, including:
- Variety and availability of products on our website
- Overall satisfaction during the sale and checkout process
- Accessibility of the website and finding the intended product
- Likelihood the shopper would purchase from us again
- Our products met (and exceeded!) customer expectations
- Efficient shipping times
- Exceptional customer support assistance
Our recipe to your satisfaction as a customer is simple – we treat you how we want to be treated, and well, we like to be treated well! It’s our continual goal to make sure your shopping experience is a great one and you find the safety glasses you’re searching for. We’re always happy to help – simply contact our customer support team and we’ll lead you to the right safety glasses for your needs.
Congratulations to our team on earning the Bizrate Circle of Excellence Platinum Award, and thank you to our customers for helping us earn such an amazing recognition!